Reg. & Certification

Quality Certification


ZED REGISTRATION:-(All copies of documents should be self-attested by the customer)

ZED has presented a model where the concept of quality has a holistic change from a tool for compliance to a source of competitiveness. Operationally, it is meant to evolve from a total dependency on inspection of the final product to correct defects, to a proactive process of improving processes like quality planning, product and process designing, optimum processes, efficient resource management, effective outsources activities and breakthrough outcomes and outcome of the environmental performance. The ZED scheme is an integrated and holistic certification system that will account for quality, productivity, energy efficiency, pollution mitigation, financial status, human resource and technological depth including design and IPR in both products and processes

Zero Defect Zero Effect put in perspective the governments’ intent to change the course of an economy by focusing on manufacturing as an engine to sustained growth. In order to build the ecosystem to implement the idea, three important components emerged as the vehicle for this new transformation:

1. The Ease of Doing Business in India.

2. The confidence in the quality of source material, components, and services.

3. Making available competent human resource to drive the change.

Zero Defect Zero Effect to get ZED certified is explained in the following 7 steps:

1. The MSME has to first register online on www.zed.org.in. This simple step expresses an MSME’s intent to participate in the ZED scheme. The MSME must have a working email ID an Indian number to start the registration process. A ZED ID will be allotted to you after completing the registration.

2. The next step is a self-assessment which an MSME will take using the ZED ID provided after registration. This is an online activity where the MSME will be assisted on the ZED parameters through simple questions and a choice of answers. It may be noted that the MSME may be asked to upload relevant documents as evidence to the answers chosen.

3. After the online self-assessment, Quality Council of India will assess and evaluate answers and documents submitted by the MSME and come out with a preliminary rating based on answers and evidence provided. This is known as Desktop assessment. The rating after the desktop assessment will determine whether the MSME proceeds further in the process.

4. If the MSME is selected to proceed further after the desktop assessment, a ZED certified assessor from an accredited rating agency will be appointed to conduct a physical assessment of the manufacturing unit of the MSME. This site-assessment will be done on the parameters selected by the MSME during the online self-assessment stage. The site assessment process typically takes 4 man-days.

5. Once the site-assessment is completed and the final report is submitted by the assessor, a ZED rating and a certificate are issued to successful MSMEs. It may be noted that no certificate is issued to MSME which fails to qualify for any rating. i.e. those MSMEs who achieve a score of 2.2 or below. A certification is valid for 4 years, after which the certification expires and the unit will have to apply again for renewal before the certification expires.

6. The MSMEs with a minimum Bronze rating will have the option to avail the services of a ZED certified consultant. This consultant will assist the unit in an implementation of interventions that are aimed at improving the rating of that unit. The NMU will allocate the consultant to the MSME and the hand-holding process will typically take 6 months.

7. The MSME which has gone through the process of consulting by a ZED certified consultant will have the option to apply for a re-assessment if it feels that the Unit’s systems and processes have considerably improved. It may be noted that the subsidy applicable in the re-assessment process will only be provided if the rating improves by one level, i.e. from bronze to silver or silver to gold etc. An MSME can even opt for re-assessment without going through the process of consulting, provided there is a gap of minimum six months between the earlier site-assessment.